Flex Discovery’s Managed ESI Program offers the benefits of in-sourcing with the flexibility of outsourcing, and provides clients with a better model for managing e-discovery.
Many organizations with small litigation support teams, limited technology and large caseloads often incur significant bills from outside e-discovery service providers. Because of this, organizations often embark on strategic initiatives to lower e-discovery costs without expanding their teams or adding infrastructure to support in-house e-discovery. Three obstacles though often hinder organizations as they evaluate the opportunity to bring e-discovery in-house including:
- Infrastructure: Organizations may not possess the dedicated physical infrastructure (e.g. data center), network and storage systems and security infrastructure required to support an enterprise-class e-discovery deployment.
- Headcount: In-house e-discovery requires a commitment of specialized, full time employees. Specialized employees hired to support peak litigation volume must often be retained even when litigation volume subsides.
- Operation Risk: The number of sanctions connected to e-discovery related issues continues to rise. Organizations taking control of the e-discovery process also take on the inherent risks associated with collecting, processing, reviewing and producing data.
Benefits of the Flex Discovery Managed ESI Program:
- Software Cost Savings: No up-front software costs or ongoing maintenance fees.
- Infrastructure Cost Savings: No need to purchase the networking, storage and security infrastructure required to support in-house e-discovery.
- Personnel Cost Savings: By transferring the responsibility of day-to-day management of e-discovery to Flex Discovery, clients avoid the time and cost associated with hiring full-time employees. Specialized e-discovery personnel are available on-demand through Flex Discovery as litigation volume fluctuates.
- Cost Predictability: Clients pay a monthly subscription fee which covers the software license and ongoing services being provided, based on a predefined Service Level Agreement (SLA).
- Implementation Speed: Since the hardware and software is maintained at the Flex Discovery data center, no installation is required at the client site. Upon deployment, clients participate in a comprehensive training course to ensure they are fully and efficiently operational.
- Risk Mitigation: Clients are able to reduce risk to their organizations by transferring the management of e-discovery to the Flex Discovery team of experts. Flex works with clients to design and deploy efficient, repeatable and defensible e-discovery workflows consistent with proven industry best practices.
